LM+ Help
Popular Questions |
1. I did not receive the verification email, what should I do? 2. I did not receive the email after requesting an email to be resent 3. Verification email expired, what should I do? 4. No sound after LM+ app update 5. If an app unexpectedly quits, stops responding, or won’t open 6. Can’t open LM+ app (Android) 1. I did not receive the verification email, what should I do? Check your junk mail or spam folder, the email may haveended up there if your email service provider automatically filters this sort of email. If you're using Gmail, check your Social and Promotions tabs too. If you're using Hotmail or Live, unfortunately, some Hotmail or Live accounts may not be able to receive the verification email due to a known technical issue between email service providers. If you need technical assistance, please let us know. 2. I did not receive the email after requesting an email to be resent If you need technical assistance, please let us know.3. Verification email expired, what should I do? Verification email will expire after half an hour. You can scan theactivation card and submit again.
4. No sound after LM+ app update Turn off silent modeIOS : https://support.apple.com/en-hk/HT203794
5. If an app unexpectedly quits, stops responding, or won’t open 1. Check for updates2. Accept LM+ app to access the camera 3. Force quit the app, then open it again https://support.apple.com/en-hk/HT201398 4. Delete the unused app to release the storage 5. Restart your device https://support.apple.com/en-sg/guide/iphone/iph841379c3d/ios 6. Can’t open LM+ app(Android) Download the app at:IOS : http://www.littlemusician.hk/download-free-little-musician-apps/
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